- To address “customer service gaps,” Air Canada announced Wednesday night that it would change its schedule over the next two months.
- Services between Montreal and Pittsburgh, Baltimore and Kelowna, Toronto, and Fort McMurray will temporarily be canceled, according to the airline’s spokesman.
- To “provide a stable operation,” WestJet also announced on its website Thursday that it will operate fewer flights.
Two of Canada’s biggest airlines announced steps to address delays, cancellations, and service difficulties.
Air Canada announced on Wednesday night that it would modify its schedule over the next two months to address “customer service gaps.” To sustain services this summer, WestJet reiterated Thursday that it was using a “very measured” plan.
Here is the information provided by the two airlines.
Air Canada announced a cut in the number of flights it will provide in July and August in an email to passengers on Wednesday night.
An Air Canada representative stated the business would be decreasing its schedule for July and August by an average of 154 flights per day in an email statement to CTV News Channel. Before this, Air Canada claimed to run about 1,000 flights daily.
Flights to and from the hubs in Toronto and Montreal, according to the firm, are the routes most impacted. Over the summer, Air Canada will cut back on the number of these flights, especially affecting evening and late-night flights on its smaller aircraft.
Three routes are also being discontinued by Air Canada this summer. According to the airline’s representative, services in Montreal and Pittsburgh, Baltimore and Kelowna, Toronto, and Fort McMurray will temporarily be canceled.
Except for timetable adjustments, which the spokesman stated would lessen flying during peak hours and enhance the flow of passengers to these destinations, international flights will mostly remain unaffected.
While acknowledging in the email to customers that this will have a “negative impact” on some passengers, Air Canada President Michael Rousseau expressed the hope that providing this notice will let travelers make other preparations for their summer travel plans.
WestJet announced on its website on Thursday that it will also be running fewer flights so that it “can deliver a stable operation.”
This summer, WestJet says it will operate 25% fewer flights, going from an average of 700 flights to an average of 530 daily.
The airline also claims that it is “extensively preparing” to ensure all of its flights are “flying in top performance.”
Source: CTV News
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