Yukon Weekly

Uber sued for charging extra fees from disabled people

The US Justice Department is suing the very well-known Uber Technologies Inc over allegations of overcharging disabled passengers. The department has also requested a federal court to order compliance with anti-discrimination law. It has been claimed that Uber’s “wait time” fees are discriminatory against disabled passengers as they need more than minutes to get into a car.

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The lawsuit was filed in US District Court in San Francisco and it challenges an April 2016 Uber policy of charging passengers for waiting time. “People with disabilities deserve equal get entry to all areas of community life, including the private transportation services provided by companies like Uber,” stated Assistant Attorney General Kristen Clarke for the Justice Department’s Civil Rights Division in a statement. As a response, Uber has stated that it disagreed that its regulations were in violation of the ADA.

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A spokesperson stated that the company was in talks with the DoJ before the “surprising and disappointing” lawsuit. He further added that the wait time costs were “never intended for riders who are ready at their designated pickup location however want extra time to get into the car. He revealed that Uber has a policy of refunding wait time fees for disabled riders whenever they alert the firm. “After the latest change last week, now any rider who certifies they’re disabled will have fees automatically waived,” he added

Source- CTV News

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